Privacy Policy

Who we are

Connect (“Connect”, “we”) is AI staff for small businesses — it helps you find customers, write your marketing, follow up with customers, and manage orders, invoices and expenses, and it carries out real actions (send an email, message a customer on WhatsApp, mark an invoice paid) once you approve them. This policy covers the Connect web app at this domain.

Information we collect

We collect only what the product needs to work:

• Account information — your name, email address, and password. Your password is encrypted before it's stored; we never store it, or have a way to view it, in plain text.
• Your business data — customers (names, contact details and, only if you add one, an address), orders, invoices, expenses, and tasks you create or import, and what you tell us about your business. This is your data; we store it so the app can operate on it.
• Leads — when you ask Connect to find customers, it searches publicly available web sources and saves what it finds (such as a business's name, public contact details and the page it came from). It only collects information that is already public.
• Documents and images you share with the work engine — e.g. a receipt photo you upload so it can log an expense, or a document it generates for you (PDF/Word).
• WhatsApp credentials, only if you choose to connect WhatsApp — encrypted before it's stored, and used solely to send messages you've approved.
• Usage information — sign-in activity, session identifiers, and AI token/action usage (used for your plan's usage allowance and to detect abuse of the service).
• A single session cookie — used only to keep you signed in. We don't use third-party advertising or analytics tracking cookies.

How we use it

To run the product: operate your workspace, let the work engine read your business data to answer questions and propose actions, carry out actions you've explicitly approved (Connect always shows you a confirmation before anything consequential happens — sending a message, deleting a record — and you can undo most AI actions afterward), calculate usage-based billing, and keep the service secure and reliable.

Maps and location

• We don't track your location. Connect never asks for your device's GPS location and doesn't follow where you or your customers go.
• Your device's time-zone setting is used only to choose where your map first opens. It isn't stored.
• If you add an address to a customer, or a lead has a public location, that place is sent to a mapping service so it can appear on your map. We keep only an approximate area position (to about 1 km) and a scrambled reference to the place — never a readable copy of the address in that lookup — so the map shows the area someone is in, not their exact door.

Who we share it with

We don't sell your data, and we don't share it with data brokers or ad networks. We work with a small number of trusted, reputable infrastructure and service providers — for things like secure hosting and AI processing — solely to operate Connect, and only to the extent needed to provide the service to you. If you choose to connect WhatsApp, messages you approve are delivered through that integration and nowhere else.

Where your data is stored

Your data is stored on secure servers in the European Union (Ireland). Some of the providers that help us run Connect may process data in other countries; where that happens, we rely on their contractual and technical safeguards to protect it.

Your customers' information

For the information you store about your own customers and leads, you decide what is collected and why, and Connect processes it on your behalf to run the service for you. You're responsible for having the right to store and use it — see our Terms.

How we protect it

• Passwords are never stored or logged in plain text.
• Sensitive credentials, like a connected WhatsApp access token, are encrypted at rest.
• Sessions are secured with signed cookies that can't be read or forged by client-side scripts.
• Sensitive and AI-driven endpoints are protected against abuse.
• All traffic to Connect is served over HTTPS.

No system is perfectly secure, and we can't guarantee absolute security — but we built these protections in deliberately, not as an afterthought.

Your choices

You can disconnect WhatsApp or Google sign-in at any time from Settings, remove any customer or lead, and delete your whole workspace and everything in it from Settings. To access, correct or export your data, or to object to how it's used, email us — see Contact below — and we'll act on it directly. Depending on where you live (for example under Nigeria's Data Protection Act or the GDPR), you also have the right to complain to your data protection authority.

Data retention

We keep your data for as long as your account is active, so the product keeps working the way you'd expect. If you delete your workspace, we delete the business data, customers, leads and chats associated with it. Map lookups hold no personal information, so they don't need deleting.

Children

Connect isn't directed at, or intended for use by, anyone under 16.

Changes to this policy

If we materially change what we collect or how we use it, we'll update the date at the top of this page and, where the change is significant, notify you by email or an in-app notice.

Contact

Questions about this page, or want to access, export, or delete your data? Email jephcoding@gmail.com.